Mass Transit

The NYPIRG Straphangers Campaign fights for safe, reliable, accessible, and affordable New York City mass transit, offers critical information to the public, and empowers riders.

The NYPIRG Straphangers Campaign serves as a voice for New York City’s eight and a half million daily subway and bus riders. Since 1979, we have organized the riding public to speak up for affordable fares, more attractive service, and the continued rebuilding and expansion of public transit.

In a city like New York, mass transit defines where you live, where you play, and where you go to school. It is the “great equalizer” of opportunity and why accessible, affordable, and safe transportation is so important. When the Straphangers Campaign was founded in 1979, New York City's mass transit system had deteriorated to a point that seemed almost beyond repair. Track fires, delays, broken doors, graffiti, and buses in marked disrepair were a regular occurrence. Ridership plummeted, and businesses cited poor transit as the leading reason for moving out of New York.

So riders organized. Over the last 45 years, our organizing efforts have brought massive improvements, including billions of dollars in funds to buy new subway cars, fix stations, repair tracks, and expand the system. We also helped to win unlimited-ride MetroCards and fare discounts for low-income New Yorkers. Most recently, we won a commitment from city and state transit agencies to redesign and improve local bus service, as well as an over $15-billion-dollar investment in funding for transit infrastructure over the next decade with the implementation of congestion pricing.

Despite our many victories, our advocacy is needed now more than ever. The pandemic drove half the city off of public transportation and into personal cars amidst a climate emergency, contributing further to air pollution and street congestion. The cost of living has skyrocketed, as the Metropolitan Transportation Authority (MTA) hikes fares. Our buses are still the slowest in the country, moving at an average speed of just over eight miles per hour citywide.

There is still much work to be done to ensure that all New Yorkers have access to the reliable, affordable, and safe public transportation that they deserve. Straphangers have consistently demonstrated that we can push city, state, and MTA officials to meet rider needs when we organize. It is possible for New York City to have a world class public transportation system, but New Yorkers need to see results.

Bus Turnaround Campaign

New York City’s subway system is one of the largest in the world, with 472 subway stations across the boroughs and enough rail to reach from New York City to Chicago. Yet, despite the size of New York City’s vast subway network, less than two-thirds of New Yorkers live within walking distance from a subway.

Subway and rail “deserts” particularly affect more marginalized communities, many of whom depend heavily on bus service for travel. In New York, 75% of bus riders are people of color, 12% are foreign-born, and over 15% are over the age of 65. The average salary of a New York City bus rider is $28,455, compared to that of the average subway rider, which is $40,000.

The best way for the transit gap among communities to disappear is for more frequent and effective quality bus service to exist where there are transit deserts. Building new subways or other rail is simply too slow and too costly to be the only immediate solution, or even the main solution. For instance, the first phase of the Second Avenue subway – three stations – cost over $4.5 billion and a considerable amount of time.

Connecting communities by bus service is a far more viable option. Yet, as bus riders know from bitter daily experience, bus service currently is unacceptably slow and unreliable. Prior to the pandemic, daily ridership on New York City buses was about two million trips. Relative to the population as a whole, these riders are more likely to be people with low incomes or people of color. The MTA and New York City Department of Transportation must prioritize the needs of Black and brown New Yorkers, otherwise the longstanding disparities magnified by COVID-19 will be exacerbated.

As a leading member of the New York City Bus Turnaround Campaign, the Straphangers Campaign has taken a multi-year approach to fixing the city’s long-ailing bus service. We are developing a base of riders who are willing to share their story, advocate for better bus service, and engage in a lengthy political process to win change.

Fair Fares

Along with coalition partners, the Straphangers Campaign was instrumental in the fight to win Fair Fares, a program that provides half-priced MetroCards to low-income New Yorkers. Our advocacy in the years since has helped to win substantial funding and eligibility expansions in the New York City budget.

Still though, there are hundreds of thousands of New Yorkers who are eligible for the program but are not enrolled. According to the most recent census data, roughly 900,000 New York City residents live in poverty, but only just over 320,000 low-income New Yorkers are enrolled in the program. Additionally, a recent study found that 90% of CUNY community college students use mass transit to commute to school and identified that “the challenge of affording a MetroCard came up more than any other single barrier” in college degree completion. For most New York City students, paying for mass transit is an integral part of their higher education budget, and the rising costs can result in students choosing between paying for food or textbooks and getting to class.

New York City should boost outreach programs to help eligible New Yorkers apply for the benefit, and Fair Fares should be expanded to include all current CUNY students, and to include New Yorkers at 200% of the federal poverty level.

Green Transit, Green Jobs

The NYPIRG Straphangers Campaign is proud to be a member of the ElectrifyNY coalition and work at the vital intersection of mass transit and environmental protection. According to the Climate Action Council Scoping Plan, the transportation sector is responsible for approximately 28% of New York's total greenhouse gas emissions (GHG) – the second largest source of GHG emissions in the state – and private electric cars are only part of the answer to this problem.

The Green Transit, Green Jobs bill addresses this issue by mandating that transit agencies across the state begin to transition their diesel bus fleets by purchasing only zero-emission buses after 2029. Bus riders are well aware of the health hazards of living, working, and going to school in neighborhoods plagued by air pollution. Several New York communities have the highest reported rates of asthma in the country. Toxic exhaust from diesel buses compound existing air quality burdens – particularly in environmental justice communities.

New York must support riders who depend on public buses and set the state on a path to achieve the goals of the Climate Leadership and Community Protection Act (CLCPA). The bill also includes several labor provisions that will ensure that the state’s investment in creating high-quality jobs. By addressing climate pollution and prioritizing a fair and just transition, this policy is a win-win for New Yorkers on all fronts.

Congestion Pricing

NYPIRG’s Straphangers Campaign helped lead the passage of congestion pricing, a new policy to toll drivers who drive into Manhattan below 60th Street. Congestion pricing will introduce billions of dollars annually to improve public transportation and reduce air pollution from the city’s clogged streets – car traffic in New York City hit a new all-time high in late December of 2023.

To ensure that infrastructure is accessible for riders, to address regular maintenance upgrades, and prepare for more frequent and intense storms from the climate crisis, the time for investment in public transit is now. Congestion pricing revenues are key. After a lengthy review process and public comment period, the MTA announced congestion pricing’s full implementation in June 2024. For more information, please read NYPIRG’s statement on congestion pricing.

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News Archive
After Relaunching Congestion Pricing, Signing the Climate Change Superfund Act Is Next on Gov’s To-Do List
NYPIRG Straphangers Campaign Statement on Governor Hochul's decision to implement Congestion Pricing
Press Release: Bus Riders March for Faster Buses on Flatbush Avenue; Call on Mayor and City to Get it Done
A coalition of civic organizations released a letter to the State Board of Elections identifying possible failures in state law mandating that colleges with dorms have polling places. The groups urged action to ensure compliance or to strengthen the law.
A coalition of civic, environmental, social justice, and community-based charities joined with small business “redemption centers” to call on Governor Hochul and the state legislative leaders “to urge your attention and immediate action to prevent business closings and job losses by supporting legislation to boost the ‘handling fee’ that provides revenues for redemption centers, which are critical to the success of the state’s Bottle Deposit Law.”
VICTORY! On Monday, June 17, a six-year fight for clean air and public health came to an end when Danskammer Energy withdrew its application to build a new fracked gas plant on the Hudson River in Newburgh, NY.
As a dangerous heat wave grips New York, sending "feels like" temperatures soaring above 100 degrees, community leaders, local officials, and extreme weather survivors are demanding Governor Hochul take immediate action by signing the recently passed Climate Change Superfund Act (S.2129B/A.3351B) into law.
Tale of the Tape: NYPIRG's 2024 Legislative Review – The number of bills that passed in the Senate increased, while that number decreased in the Assembly. The Governor's use of emergency "messages of necessity" flattens.
NY State Assembly Passes Historic Climate Superfund Bill to Make Polluters Pay for Climate Damages
NYPIRG's Statement on Governor Hochul's Delay of Congestion Pricing
A coalition supporting improvements to the state’s Bottle Deposit Law today released a listing of over 1,000 local charities that benefit from the law. The coalition argued that these charities offer services for those in need and that modernization of the forty-year-old law would enhance the charities’ services.
A coalition supporting improving the state’s Bottle Deposit Law today released a review of recent redemption center closures. The review, conducted by redemption centers, identified 97 businesses that have closed or appear to be closed. Another 54 redemption centers had disconnected phones and no obvious social media presence. The coalition argued that many of these closures are the direct result of New York's 15 year "freeze" of the handling fee that redemption centers rely on for revenues.
NYPIRG Reacts to Speaker Heastie's Comments on Climate Change Superfund Act
A coalition of civic groups today called on the New York State Board of Elections to review the state’s polling locations to see if colleges have on-campus polls as required under the law. The letter is in reaction to the results of a survey conducted by NYPIRG. NYPIRG analyzed 199 colleges (217 campuses, some colleges have multiple campuses) in New York State, of which 147 have dorms located on their premises. This review of the locations of polling places for college students living on-campus identifies a wide gap between those campuses that have dorms and the number that have polling places.
A statewide coalition representing hundreds of community, environmental, labor, and religious groups today applauded state Senate approval of the Climate Change Superfund Act, which requires Big Oil to cover New York's climate damages – not taxpayers. The groups urged swift action in the state Assembly. The majority of Assemblymembers are sponsors of the legislation.
News Release on NYPIRG's Recent Victory Expanding Financial Aid for Low-Income Patients
Environmental, community, and business groups representing 300 New York organizations today held a press conference to urge state lawmakers to include the "Bigger, Better, Bottle Bill" (S.237B/A6353A) as a "must do" priority for the end of session
NYPIRG Statement on Start of Congestion Pricing
NYPIRG reacted to elements of the final state budget, highlighting the "good," the "bad," and the "ugly."
Release: County & Local Elected Officials Join 180+ Organizations to Urge Governor Hochul & Assembly Speaker Heastie to End $265M of Fossil Fuel Subsidies in the Final NYS Budget
Reports & Features Archive